Support

Contact us

Email: coen@fiid.io

We usually reply within a few business days.

Signing in and your account

You receive your credentials through your gym. If you cannot sign in, contact your gym first — they can send a new invitation or reset your password.

Connecting health data

Health data is read from Apple Health (iOS) or Health Connect (Android). If your data is not updating, check in your device settings that HealthUpp has been granted read permission.

Deleting your account

You can delete your account in the app under Profile → Delete Account. See the Delete account page for details.